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Contact CountMaterials

Help us make the numbers better.

Found a calculation that looks wrong? Have an idea for a new calculator? We'd like to hear from you.

01
Calculation corrections matter.

Tell us the calculator, values and units you used so we can investigate the result.

Contact / 001

What can we help with?

SUPPORT
FEEDBACK
01
Calculation issue

Formula, unit or result doesn't appear correct.

02
New calculator

Request a new material or project calculator.

03
General feedback

Tell us how we can improve CountMaterials.

04
Business / partnership

Collaboration or business enquiries.

Before you contact us

Give us enough information to investigate.

A few extra details help us reproduce a calculation and determine whether the issue is related to the formula, unit, assumption or input.

01 / CALCULATOR

Which calculator?

Tell us the calculator name or page URL.

02 / INPUTS

What did you enter?

Include dimensions, quantities and units.

03 / RESULT

What result appeared?

Tell us the result you received.

04 / CONTEXT

What are you calculating?

Briefly describe the actual project.

Send a message

Tell us what's on your mind.

Use the form for corrections, suggestions, feedback and questions. For calculation issues, include the calculator name, inputs, units and result.

Contact form

Send a message

FORM / 001
RESPONSE / 2–3 DAYS

Your message is used only to respond to your request. No marketing emails.

After you contact us

What happens next?

01

We receive it

Your message reaches the CountMaterials team.

02

We review it

We examine the details you provided.

03

We verify

Calculation issues may be checked against formulas and assumptions.

04

We improve

Appropriate corrections can be incorporated into future updates.

Direct contact

Prefer email?

If your message is detailed or doesn't fit the categories above, you can contact CountMaterials directly by email.

GENERAL ENQUIRIEShello@countmaterials.com
!   IMPORTANT INFORMATION

CountMaterials provides estimates for planning and material takeoff purposes. Actual quantities can vary because of waste, site conditions, material specifications, supplier practices and local requirements.

Common questions

Contact FAQ

How long does a response take?

We aim to review messages within a few business days.

Can I report an incorrect calculator?

Yes. Include the calculator, inputs, units and result you received.

Can I request a new calculator?

Yes. Tell us what material or construction calculation you need.

Do I need an account?

No. You can contact CountMaterials without creating an account.

Contact / Transparency

Better feedback leads to better calculations.

If something doesn't make sense, telling us helps us investigate it and improve the tool for everyone.